Our service form is found below. Please click on it to open and print the PDF. Please include your telephone number, email and full shipping address. If your printer is broke, please hand write the info we need. We cannot call you when your order arrives, please use your tracking number and complete the form please.
We will contact you if there is a major issue with the order, otherwise seals & small parts are replaced as the shocks are serviced.
ANY LOOSE BUSHINGS KEEP WITH YOU, DON'T SEND NUTS & BOLTS, ANY LEAKING SHOCKS PLEASE PLACE IN A PLASTIC BAG
DO NOT SEND THE BOX WITHOUT THE SERVICE ORDER
DO NOT HOG TIE, WIRE SHUT THE SHOCKS IN THE BOX, THIS IS UNSAFE FOR THE HANDLER AND US HERE IN THE SHOP
************ $50 fee for hog tied/wired collapsed shock boxes *****************
You may put credit card info on form or we will get when order is complete via phone
Please don't send those fancy shocks like this>>>>>>>>>>>>>>
use old newpapers, shirts,towels,anything clean to fill the air void in the box
we do not add insurance to the reship unless requested at $2 per $100 insured
UPS & FEDEX seem to be the most reliable. post office shipping times are not reliable
TYPICAL LOWER 48 SHIP RATES
2 SHOCKS $18 TO $24
4 SHOCKS $24 TO $30
WE ONLY RESHIP UPS
ALL RETURN SHIP TO CANADA IS THRU CANADA POST
2 SHOCKS $40
4 SHOCKS $80
**SEND WITHOUT SPRINGS, SAVES MONEY!!**
WE DO NOT ACCEPT CANADA BOXES THRU UPS OR FEDEX, SORRY
DO I CHECK REBUILD OR REVALVE? LOOK HERE PLEASE
MEANS KEEPING STOCK VALVING AND CALIBRATION. WE DO NOT REPLACE ALL SEALS "JUST BECAUSE". WE INSPECT THEM CLOSELY AND REPLACE ANYTHING QUESTIONABLE. OTHERWISE YOU WOULD SOEND BIG MONEY WHEN YOU DO NOT NEED TO. PLEASE WRITE YOUR MILEAGE IN ON OUR FORM AS WELL
REVALVE FOR YOUR RIDING NEEDS ---->COST IS $20 PER SHOCK ADDITIONAL
WE KNOW HOW EACH SLED IS SET FROM THE FACTORY. IF YOU FEEL THE SUSPENSION UP FRONT, IN REAR IS TOO STIFF, SOFT, REBOUND SLOW, FAST, ETC PLEASE LET US KNOW. THE TRAIL CONDITION TROUBLING YOU IS IMPORTANT INFO. IF YOU FIND YOURSELF MAXED ON CLICKERS, THEN REVALVE. IF ALL CLICKERS ARE ALWAYS SOFT, REVALVE. OTHERWISE WHY HAVE AN ADJUSTER WITH NO RANGE FOR YOUR NEEDS?
PLEASE BE HONEST WITH YOUR NEEDS, DONT UNDER STATE OR OVER STATE. WE KNOW YOU AS WELL AS YOU KNOW US. WE WANT A PERFECT SETUP AND YOUR RIDER INFO IS CRUCIAL.
**ALL COMPRESSION ADJUST SHOCKS ARE SENT BACK FULL SOFT, REBOUNDS HOWEVER ARE ALWAYS PRESET IF THE SPRING IS WITH THE SHOCK, IF APPLICABLE. SOME SHOCKS REQUIRE LOOSENING REBOUND KNOB TO REMOVE SPRING**
**WE DO NOT HAVE A MAGIC SETTING ON YOUR SPRING TENSION OR CLICKERS, PLEASE FOLLOW OUR SETUP GUIDE DOWN THIS PAGE FOR BASELINE TIPS**
DIRT IN YOUR SHOCK!!
BLOWN GAS SEAL, SHOULD BE NO OIL HERE
NASTY ASSEMBLY GREASE FOUND IN MANY KYB SHOCKS WHEN NEW PLUGGING VALVING UP FROM FACTORY